Does the IITS platform integrate with AFAS Software?

Yes. The platform connects to AFAS via REST API to pull HR, financial, and project data for AI processing. Supported operations include employee data sync, financial reporting ingestion, and automated anomaly detection on payroll data.

How does the TOPdesk integration work?

The platform uses TOPdesk REST API to create, update, and retrieve ITSM records. Supported calls include Create Incident, Get Asset By ID, Update Change, Create Change Activity, and List Operators. AI models can auto-classify and route incoming tickets.

Can the platform integrate with Exact Online for financial data analytics?

Yes. Exact Online REST API integration allows ingestion of GL entries, invoice data, and accounts payable/receivable for automated reconciliation and predictive cash flow analytics on Azure.

Is Microsoft Copilot integration supported?

Yes. The platform extends Microsoft Copilot via Microsoft 365 Copilot extensibility (plugins and connectors), enabling your Copilot to query your Azure data pipelines and return AI-enriched insights within Teams, Outlook, and SharePoint.

Platform Integrations

Native integration into the Dutch enterprise IT stack

IITS Azure AI deployments connect directly to AFAS, Exact, TOPdesk, Jira, and Microsoft Copilot via REST API — eliminating manual data exports and enabling real-time AI processing of your existing operational data.

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Integration Matrix

Supported systems and API operations

All integrations run via authenticated REST API over HTTPS. Data is never stored by third parties — it flows directly into your Azure tenant, processed within Netherlands datacentres.

System	Category	Integration Type	Key Operations	Status
AFAS Software	HR & Financial Management	REST API	Employee data syncFinancial data ingestionPayroll anomaly detectionProject cost analytics	Available
Exact Online	Accounting & ERP	REST API	GL entry ingestionInvoice processingAccounts payable analyticsAutomated reconciliation	Available
TOPdesk	IT Service Management (ITSM)	REST API	Create IncidentGet Asset By IDUpdate ChangeCreate Change ActivityList Operators	Available
Microsoft Copilot	AI Assistant (M365)	Copilot Extensibility (Plugins)	Custom M365 pluginGraph API data accessTeams integrationSharePoint data queries	Available
Jira	Project Management	REST API	Issue syncSprint analyticsWorkload forecastingAuto-tagging	Available
Lansweeper	IT Asset Management	REST API / SQL	Asset inventory syncRisk scoringLifecycle forecastingCompliance reporting	Available
Power BI	Business Intelligence	Power BI REST API / DirectQuery	Dataset refreshReport embeddingPush datasetsRow-level security	Available
Azure Data Factory	Data Orchestration	Native Azure Service	Pipeline orchestrationIncremental loadsData transformationMulti-source ingestion	Core Platform Component

AFAS Software

HR & Financial Management

Available

AFAS is the dominant HR and financial management platform in Dutch enterprises. The IITS platform pulls structured financial and HR data from AFAS via REST API for AI-powered analytics, automated reporting, and anomaly detection — all processed on Azure Netherlands datacentres.

Employee data syncFinancial data ingestionPayroll anomaly detectionProject cost analytics

Exact Online

Accounting & ERP

Available

Exact Online REST API integration enables automated ingestion of accounting data for predictive cash flow modelling, intelligent invoice extraction, and automated reconciliation across multiple payment channels — eliminating manual data wrangling for finance teams.

GL entry ingestionInvoice processingAccounts payable analyticsAutomated reconciliation

TOPdesk

IT Service Management (ITSM)

Available

TOPdesk REST API integration allows AI models to automatically classify incoming support tickets, route them to the correct operator, and trigger TOPdesk actions. Specific supported calls: Create Incident, Get Asset By ID, Update Change, Create Change Activity.

Create IncidentGet Asset By IDUpdate ChangeCreate Change ActivityList Operators

Microsoft Copilot

AI Assistant (M365)

Available

Extend Microsoft 365 Copilot with custom plugins that connect your Azure data pipelines. Enables your Copilot to answer business questions against your internal data — within Teams, Outlook, and SharePoint — using models deployed on your own Azure tenant.

Custom M365 pluginGraph API data accessTeams integrationSharePoint data queries

Jira

Project Management

Available

Jira REST API integration enables automated sprint analytics, intelligent issue classification, and workload forecasting models — connecting development velocity data to broader enterprise data pipelines on Azure.

Issue syncSprint analyticsWorkload forecastingAuto-tagging

Lansweeper

IT Asset Management

Available

Lansweeper asset data is ingested via REST API or direct SQL connector for AI-driven IT asset lifecycle management — enabling predictive replacement scheduling, software licence optimisation, and automated compliance gap reporting.

Asset inventory syncRisk scoringLifecycle forecastingCompliance reporting

Power BI

Business Intelligence

Available

Power BI is used as the visualisation and reporting layer across all IITS deployments. Azure ML model outputs are pushed directly to Power BI datasets with row-level security enforced per user role, enabling self-service analytics on certified, AI-enriched data.

Dataset refreshReport embeddingPush datasetsRow-level security

Azure Data Factory

Data Orchestration

Core Platform Component

Azure Data Factory is the orchestration backbone of all IITS data pipelines. It manages incremental loads from AFAS, Exact, and TOPdesk into the Azure data lakehouse, applying transformation logic and feeding downstream ML models on Azure Machine Learning.

Pipeline orchestrationIncremental loadsData transformationMulti-source ingestion

Common Questions

Integration questions answered

Does the IITS platform integrate with AFAS Software?: Yes. The platform connects to AFAS via REST API to pull HR, financial, and project data for AI processing. Supported operations include employee data sync, financial reporting ingestion, and automated anomaly detection on payroll data.
How does the TOPdesk integration work?: The platform uses TOPdesk REST API to create, update, and retrieve ITSM records. Supported calls include Create Incident, Get Asset By ID, Update Change, Create Change Activity, and List Operators. AI models can auto-classify and route incoming tickets.
Can the platform integrate with Exact Online for financial data analytics?: Yes. Exact Online REST API integration allows ingestion of GL entries, invoice data, and accounts payable/receivable for automated reconciliation and predictive cash flow analytics on Azure.
Is Microsoft Copilot integration supported?: Yes. The platform extends Microsoft Copilot via Microsoft 365 Copilot extensibility (plugins and connectors), enabling your Copilot to query your Azure data pipelines and return AI-enriched insights within Teams, Outlook, and SharePoint.

Ready to connect your AFAS, Exact, or TOPdesk data to Azure AI?

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